Tutorials

Workspace Overview Part 1 — Demonstration of main workspace page, which is designed to track social media activity. You'll see how search results are filtered and segmented by media type. You'll specifically look at the "Overview" and Mentions.

Workspace Overview Part 2 — Demonstration of assignment features, automated sentiment analysis, graphing tools, and quotes.

Workspace Overview Part 3 — Demonstration of alerts, data exports, and how to get support.

Creating Searches — Demonstration of the most essential feature in Lithium, the search tool. You'll see how to manage searches and how the search form works, and we'll provide tips to create searches that generate actionable data and reports.

Reports — Demonstration : Creating a report in Lithium using the reports tool, and data exports.

Creating Alerts — Demonstration: Setting up email alerts in Lithium.

Advanced search - Disambiguation — Best practices for managing difficult search terms using Boolean logic.

Advanced search - Monitoring for customer service — Best practices for using search to find people in need of customer service.

Advanced search - Monitoring for product feedback — Best practices for using search to find product feedback or reviews.

Advanced search - Monitoring a campaign — Best practices for using search to monitor and measure the impact of a campaign.

Advanced search - Competitive monitoring — Best practices for using search to monitor the competitive landscape.

Social Media Monitoring Facebook Integration: Basic Overview — Learn how Lithium SMM integrates with Facebook Pages.

Workspace Overview Part 1

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Workspace Overview Part 2

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Workspace Overview Part 3

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Creating Searches

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Reports

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Creating Alerts

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Advanced search - Disambiguation

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Advanced search - Monitoring for customer service

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Advanced search - Monitoring for product feedback

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Advanced search - Monitoring a campaign

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Advanced search - Competitive monitoring

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Social Media Monitoring Facebook Integration: Basic Overview

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